Terms and Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Uk Parcel Post relationship with you in relation to this website.

The term "Uk Parcel Post" or "us" or "we" refers to the owner of the website whose registered office is 2418 London Road (off Kenmuirfill Road) Glasgow G32 8XZ. The term "you" refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

Only the relevant Customs authority can advise on applicable Customs charges for a given shipment. Any Customs questions you have regarding your parcel shipment should be directed to them. Click on the following link to locate the appropriate Customs website for the country in question: Customs

Be sure to advise them of the nature of your shipment, its value and enquire as to any further documentation that may be required to clear the shipment. UK Parcel Post strongly advises attaching their reply to the back of your Customs invoice (along with your packing manifest) as evidence of your correspondence with them.

No company has control over Customs in any country. Customs account for the greatest proportion of the delays and have the authority to delay/stop any shipment. The most common reason is incorrect or incomplete paperwork.

If Customs are unable to contact the intended receiver, the goods will be either held until contact is made, abandoned, destroyed or returned (for which, as mentioned previously, there would be an additional charge).

Obtaining Customs assistance prior to shipping can also prove useful in parts of the world where corruption exists. In such countries, there can be inconsistency of the amount of Customs charges levied on your parcel. The odds of this happening to your parcel could be reduced if a letter from their Head Office, stating what the correct charges are, is included within the attached documents traveling with your parcel.